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Cusotmer Relations Service
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Description

1.Communicating with authors, editors, and reviewers and responding to inquiries. 2.Performing some checkups on submitted manuscripts (PDF file, manuscript type, duplicate or plagiarism cases) 3.Managing the time frame of the editorial work flow at all stages 4.Assuring that editorial policies are followed by all users 5.Sending reminders to author, reviewers, and editors following the editorial work flow 6.Managing the internal process of accepted manuscripts (handling materials provided, gallery proofs sent, checking invoices processed, following-up payments) 7.Following-up unpaid invoices. 8.Coordinating with other departments (IT, Production, and Finance) 9.Raise-up urgent and not ordinary cases to Publishing Editor

Qualifications

1.Very good Computer skills. 2.Accurate, hard worker, attentive to details, cooperative and team player, has good communication skills, highly organized, self-motivated, problem solver, has time management skills and able to plan and prioritize work.

Skills

Notes

Other Information

Job Location : Egypt
Job field : Customer Services
Degree: :
Employment Type : Full Time
Salary Range :
Years of Experience : Min: - Max: -
Age: From: - To: -
Valid Until: -
Gender any
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