Junior Customer Care Representatives
8/23/2016 3:40:56 PM
TBE Egypt - Egypt
1. Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
2. May be required to work in one or multiple queues/skill sets over various customer contact channels.
3. Responsible for improving customer retention through programs and service provided to the customer, surveys etc…
4. Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
5. Continually maintain working knowledge of all company products, services and promotions.
6. Working on Shift Basis based on Agreed weekly/monthly schedule placed by direct Manager.
Job Type :
Years of Experience : Min 0 Max 2
Job field : Customer Services